The following is a more detailed summary of skills. It consists of both technical skills and other transferable skills.

Technical Skills

Programming Languages and Frameworks:

• Advanced Proficiency: Python, Java, JavaScript, C#, SQL, HTML5, CSS
• Intermediate Proficiency: PHP, C++, .NET Framework, Bootstrap, Laravel, J2EE Web Services, Servlets

Software and Tools:

• Development Tools: Microsoft Visual Studio Code, GitHub, CLion, Visio
• Operating Systems: Windows, Linux, Mac OS, VMware
• Communication and Collaboration: Microsoft Teams, Unified Communications
• Network Technologies: Cisco Meraki, SIP Trunking, Nortel DMS, WiFi, IPTV, Hitron, Grandstream, TP-LINK, Arris

Specialized Technologies:

• Cybersecurity: Cyber Threat Hunting (CTH), Cybersecurity Practices
• Cloud Services: Cloud Computing, VMware
• Database Management: Advanced SQL Techniques, Database Design

Transferable Skills

Problem Solving and Decision Making:

• Methodical Thinking: Regular application of structured decision-making in high-stress environments.
• Complex Information Processing: Demonstrated ability in quickly understanding and applying technical information to solve problems in real-time.

Communication and Client Interaction:

• Technical Support and Client Liaison: Extensive experience as a Tier 2 Technical Representative and Network Operations Technician, providing tailored solutions and ongoing support to clients.
• Adapting Communication Styles: Skilled at simplifying complex technical details for non-technical audiences, ensuring clear and effective communication.

Project and Team Management:

• Project Management Methodologies: Proficient with Agile and Waterfall methodologies for efficient project execution.
• Team Collaboration: Proven track record of effective collaboration with team leads and product developers to design and implement business-specific technical solutions.

Certifications and Endorsements

• Certifications: Completed relevant coursework and certifications at Nova Scotia Community College in areas like Agile methodologies, data structures, and more.
• Endorsements: Recognized by peers and supervisors for skills in programming, problem-solving, and technical support.