Hello, my name is
Steven Crosby
Programmer, Web Developer, System Analyst
- stevencrosby@gmail.com
- (902)406-6742
About me
I am an enthusiastic programmer, web developer & system analyst, based in Nova Scotia.
Employment goals
My goal is to continuously grow in my career and be recognized as a reliable professional who can tackle challenging problems with confidence and skill. With 15 years of customer service experience, I’ve developed a deep understanding of client needs and the ability to craft effective solutions. My experience spans diverse industries, equipping me with the versatility to excel in any environment.
Work and credential samples
A collection of documents and items that demonstrate my accomplishments, personal and professional growth, and goals.
C# WPF Program Example
Desktop application that serves as an MP3 player, showcasing a library of audio tracks with details and controls.
Program leverages Command bindings to handle play, pause, and stop functions...
Python Program Example
GUI Program to display the countries of the world, their square footage and population
This program uses a Graphical User Interface to display the flag for the country selected as well as the population..
CIPS Nova Scotia Membership
Membership was issued by CIPS on February 23, 2022 and is valid until February 28, 2025
Member of CIPS Nova Scotia - Nova Scotia's Association of Information Technology Professionals...
Skills
My Experience
Sept 2022-Present
ScotiaComp Technologies, Inc
NETWORK OPERATIONS AND SUPPORT TECHNICIAN
I monitor and remediate critical systems issues, escalate serious problems to CTOO. Assist with provisioning infrastructure like Microsoft 365 and other management tools. Participate in development projects, visiting customer locations as required.
Sep 2015-Sep 2020
Bragg Communications
Bilingual Business Sales and Support Representative
Providing telephone technical support for the Federal Government telephone contract as well as Inside sales support for Ontario based customers, processing moves, adds, changes and disconnects for East link internet resellers and providing technical support for Dalhousie student' on Campus Wi-Fi services. All of this being offered in both French and English.
Sep 2010-Sep 2015
Blue Ocean Contact Centres
Customer and Technical Support Representative
I provided technical and customer support for various high-profile companies to customers from across North America and Europe in French and English.